If you cannot open Reclub, or are experiencing lagging or buggy issues, please follow these troubleshooting steps to resolve the problem:
General tips:
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Update to the latest version:
Go to Profile > Settings > Scroll to bottom to check which version you're on. The latest version is currently 2.43.15 (Pic below)
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Try a different internet connection or device to rule out network or hardware issues.
If you can open the app, but it's not working properly:
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Clear app cache:
Go to Profile > Settings > Help > Debug > Reset Cache.
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Rebuild profile data:
Go to Profile > Settings > Help > Debug > Rebuild Profile.
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Sign out and Sign in again
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If issues persist, try deleting and reinstalling the app.
If you can't open the app at all:
Android:
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Clear app cache:
Go to Android Settings > Apps > Reclub > Storage > Reset Cache.
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Delete app data:
Go to Android Settings > Apps > Reclub > Storage > Clear data
Apple:
Delete and reinstall the app.
How to find latest version:
- Go to Profile > Settings > Scroll to bottom
How to find what app version you're on
