Reclub is dedicated to creating a safe, inclusive, and respectful environment for all members to connect, organize, and participate in sports globally. We believe it is everyone's responsibility to ensure our community remains a fun, fair, and safe place to play.
Required Steps for Dispute Resolution
If a disagreement or issue arises during a session or within a club, we recommend following these steps to reach a resolution:
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Discuss Directly with the Player: Many issues are simply misunderstandings that can be cleared up with a polite, direct conversation.
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Discuss with the Host to Mediate: If a direct conversation doesn't resolve the issue, reach out to the club host to act as a neutral mediator.
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File a Report: If the previous steps are unsuccessful or if the situation involves a serious violation of our standards, please submit a formal report.
Still Having Trouble?
Your safety is our top priority. If you feel uncomfortable or if a dispute requires immediate attention from our team, we are here to support you.
Reach Out: You can find detailed information on our policies at our Safety Center, or contact Reclub Support through our feedback channel (Profile > Settings > Help > Send Feedback) so we can investigate the matter for you.